Monitoring and updates
Software on each computer tells me when something is wrong, often before you notice. Updates go on by themselves on a schedule.
- Watched around the clock
- Windows, Mac, and app updates
- A list of every computer you own
IT Operations
Your computers, email, and accounts, looked after every month.
I watch your computers around the clock, keep them updated, help your team when something breaks, and handle the routine work that keeps an office running. One flat monthly price, month to month.
- Plans from $25 a month per computer
- Month to month
- Help desk 8am to 6pm, Mon to Fri
What's included
The everyday care your computers need.
Every plan starts with monitoring and updates. Managed IT adds help desk, security checks, and Microsoft 365 care.
Help when you need it
Call, email, or let me connect to your screen. Printers, email, slow computers, passwords, the everyday stuff.
- By phone, email, or remote screen
- Someone who already knows your setup
- On-site in Denton County when needed
Security basics
Most break-ins start with a stolen password or a missed update. I close those gaps first and check them every day.
- Two-step sign-in on email and admin accounts
- Antivirus and firewall checked daily
- Email set up so it is harder to fake
Backups
I find out what is backed up today and what is not, then set up what is missing as a quoted project.
- A check of what is backed up now
- Backup setup, priced up front
- Restore steps written down
New computers
Set up the same secure way every time, with your programs installed and files moved over. I can buy them for you at cost plus 15%.
- Ready to use on day one
- Old computers wiped properly
- A heads-up when one is due to be replaced
Phones and tablets
Company phones and tablets set up, locked to the apps the job needs, and wiped remotely if one goes missing.
- Set up before they reach your team
- Kept up to date
- Remote lock and wipe
The routine stuff
The behind-the-scenes work, done on schedule.
Support fixes what breaks. This is the routine work that stops it breaking.
New hires and leavers
A new person gets a computer, an email address, and the right access on day one. When someone leaves, their access is shut off the same day.
Everything written down
Every computer, login, and network device on record and kept current, so your IT doesn't live in one person's head.
Domains and renewals
Your domain name, website certificate, and email settings checked every day. You hear from me before something expires, not after.
A portal and a monthly summary
See your computers, requests, and invoices in one place, with a short summary by email each month.
Microsoft 365
Buy your Microsoft licenses from the person who sets them up.
Saw Tech Solutions is an authorized Microsoft reseller. You can buy Microsoft 365 through me instead of straight from Microsoft, and the same person who sells the license sets it up, supports it, and answers the phone when it stops working.
Licenses are billed per person, per month, on one bill with the rest of your IT. Hiring someone, or one fewer after someone leaves? Tell me and it's done. I also sell Google Workspace for offices that run on Google.
Get a License QuoteThe right licenses
I help you pick the plan that fits how each person works, so nobody pays for features they never open.
- The right plan per person
- Monthly or yearly terms, explained first
- People added or removed when you ask
Setup and moves
Moving to Microsoft 365, or cleaning up one that grew without a plan? I do the move and keep email flowing.
- Email, calendars, and files moved for you
- Teams, SharePoint, and OneDrive set up
- Two-step sign-in turned on
Free license check
Already on Microsoft 365? Send me your usage report and I will show you where you are overpaying.
- Licenses still assigned to people who left
- Plans that cost more than you need
- The monthly saving, in writing
Why a monthly plan
Fixing things before they break costs less.
Here's how a monthly plan compares with calling someone only when something breaks.
Pay when it breaks
Monthly plan with me
Cost
Hourly, and hard to predict
A flat monthly price you can budget
Problems
Found after something fails
Spotted and fixed early
Security
Handled when there's time
Checked every day
Who answers
Whoever is free
Me, and I know your setup
Commitment
Varies
Month to month
See your price in a few seconds. Enter how many people and computers you have, and pick how much help you want.
Open the Price BuilderQuestions
IT Operations questions.
What is the difference between the plans?
Watch is monitoring and updates only, priced per computer, and you call when you need hands-on help. Managed IT is priced per person and adds help desk, security checks, and Microsoft 365 care. Managed Plus adds faster response, a monthly on-site visit in Denton, and a review every three months. The price builder shows each one for your office.
Is there a setup fee?
Managed plans have a one-time getting-started fee per person, shown in the price builder. It covers getting every computer onto monitoring and writing down your setup.
Do you come on-site?
Yes, across Denton County. On Managed IT, on-site visits are $95 an hour. Managed Plus includes one visit a month.
Am I paying too much for Microsoft 365?
Many offices are. Common finds are licenses still assigned to people who left, two licenses on one person, and expensive plans where a cheaper one does the same job. The free license check gives you the monthly saving in writing.
Do I have to sign a contract?
No. Plans are month to month.
Let's talk
Tell me what's going on.
Call, text, email, or use the form. Tell me how many people and computers you have and what is bugging you. Short on time? Start with the free 15-minute IT health check.